About eight years ago, Facebook’s employees—so few then that they could easily sit together in a circle—started a practice of holding employee town hall-style Q&As with CEO and founder Mark Zuckerberg. On Thursday, the public was allowed in on this tradition for the first time, as Zuckerberg and other execs fielded questions posted on the event’s Facebook page and from a live audience.
Here are the most important, surprising and funny takeaways:
“My goal was never to make Facebook cool. I am not a cool person”
Facebook might be “losing its charm,” as one audience member said, but that’s only because Zuckerberg wants the central aspect of Facebook—the facilitation of communication and connections—to be something as regular, expected and uneventful as switching on a lightbulb or turning on a water faucet. Those aren’t necessarily “cool,” Zuckerberg explained, but rather are things “people can rely on.”
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